Our Response to Coronavirus

At K-9 Coach, our primary concern is for the health and safety of our team, of our customers and of their families. We are also, naturally, mindful of what we can do for our canine family members.

While dogs are not known to be vulnerable to, or carriers of the novel coronavirus, as members of our families and our households, dogs play a central part in all of our lives.

This is a first for all of us. We’re getting through it together. We understand how important your pups are to you and your family and we understand the stress this creates. We’re following all CDC guidelines and, as always, we will continue to do everything we can to help our valued customers!

Sincerely,

–Amber and Jarrette

Paw it Forward

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K-9 HOTLINE

470-332-0155

If you are considered at risk for COVID-19, in the vulnerable age-range, or with underlying health conditions, we have set up a special number to assist you.

When you are close to, or in the parking lot…

CALL OUR NEW HOTLINE AT 470-332-0155

and we’ll come out and get, or deliver your dog to you at your vehicle!

You can even check-in for lodging, grooming, training, or any service… over the phone AND we can even also deliver food, treats, etc… to you at your vehicle within 10 minutes.

We just need to make sure we have a card on file.

We ask that you PLEASE ONLY use this service if you are considered especially at risk.

You can help us keep up with demand by making reservations online or via email at [email protected]

HAVE FUN WITH OUR NEW ONLINE TRICKS CLASS

THAT’S RIGHT!!

Just Because We’re Stuck At Home And Stir Crazy Doesn’t Mean We Can’t Have Fun And Make Great Memories Together That Will Last A Lifetime!

Join us for our new and exciting FULLY ONLINE course that you, your family and your pup can enjoy together in the comfort of your home!

Am I / Are My Pups Safe at K-9 Coach?

DOGS & COVID-19

From the CDC:

The CDC is aware of a small number of pets, including dogs and cats, reported to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19. Only a few of the animals reported to be positive showed signs of illness.

The virus that causes COVID-19 spreads mainly from person to person through respiratory droplets from coughing, sneezing, and talking. Recent studies show that people who are infected but do not have symptoms likely also play a role in the spread of COVID-19. At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low.

Preliminary findings from laboratory studies suggest that, of the animal species investigated so far, cats are the most susceptible species for SARS-CoV-2, and cats can be affected with clinical disease. In the laboratory setting cats were able to transmit infection to other cats. Ferrets appear to be susceptible to infection but appear to be less affected by clinical disease. In the laboratory setting ferrets were also able to transmit infection to other ferrets. Ferrets might serve as a useful model for future studies e.g. to evaluate vaccines or therapeutics. Dogs appear to be susceptible to infection but appear to be less affected than ferrets or cats. Egyptian fruit bats were also infected in the laboratory setting but did not show signs of disease. The fruit bats did appear to be able to transmit infection to other fruit bats.

The current spread of COVID-19 is a result of human to human transmission. To date, there is no evidence that companion animals play a significant a role in spreading the disease. Therefore, there is no justification in taking measures against companion animals which may compromise their welfare.

We will continue to monitor CDC findings and alter policies accordingly. 

CLEANLINESS

In simple terms, the cleaning products and daily procedures we employ ensure that the facility is more sanitary than virtually any other public business you might visit.

  • We use best practice cleaning and disease prevention procedures including routine cleaning and disinfecting of surfaces, equipment, and other elements of the work environment.
  • We follow manufacturer guidelines regarding concentration, application method and contact time, PPE.
  • We employ animal safe, hospital grade quaternary disinfectant cleaners effective against emerging viral pathogens which are used in ALL parts of the building and on ALL surfaces.
  • Our HVAC and air filtration systems create an air turnover rate exceeding 12 times an hour and employ 4 stage filtration.
  • We provide team members and customers with restrooms to wash their hands as well as several alcohol-based, hand sanitizing stations throughout the facility.
  • We are disinfecting leashes twice a day as an added layer of protection.

PERSON-TO-PERSON INTERACTION

In addition to online classes and retail offerings:

We don’t have large crowds of people at K-9 Coach.

  • We may have 4 or 5 people in the lobby during peak times. Peak times are 7-10 am and 4-7 pm. You may choose to avoid these times and come earlier or later.
  • If you have a card on file, you can simply take your pup and leave. You don’t have to touch anything. You will get an email copy of your invoice and if there’s an error, it can be addressed via telephone.
  • Our largest class is only 8 students in a 1,500 sf + training room and, for basic dog safety, class students are required to maintain at least 6’ of distance between themselves and other class members. This has always been our policy and is posted on our classroom posters.
  • All team members have been advised to stay home if they are sick.

If you have any questions or concerns, please contact us here

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CONTACT US

K-9 Coach, LLC
4870 S Atlanta Rd. SE
Atlanta, GA 30339-1507
phone: 404.603.9744
fax: 404.603.9746
email: [email protected]